If you are experiencing an emergency please call us on 0800 054 2124.
Please note, this number is only for a genuine emergency that could impact your safety within the property.
There may be charges associated with your account if this number is used incorrectly. Please find below a list of valid emergencies.
Genuine Emergency Examples
1. Fire
2. Flood
3. Water Leaks
4. Break In
5. Lock Out
6. Power Failure
Non-Emergency Examples
1. Wi-Fi Speed
2. Power Cuts
3. Lightbulbs
4. General Plumbing
5. Broken Blinds
6. Appliance Failure
We get a high level of non emergency calls; by reporting non emergencies using the emergency line, charges may be applied to your account. It’s important that the phone lines are free for genuine emergencies. If you are unsure if an issue is a genuine emergency please fill out a maintenance request below.
